Patient Involvement
Purchasing
Purchasing is the part of the commissioning process that relates to securing a provider for your service. It is the part that involves decisions about turning all of your planning into a new service for patients.
Not all purchasing decisions will require patient and public involvement. However, patients often have strong views about who they want to provide their services and patient involvement in the procurement process is useful both for a better understanding of the implications of procurement choices and demonstrating that the responsibility to be accountable has been taken seriously.
Lay advisors or community representatives are one of the more common approaches used to inform purchasing decisions however, highly sensitive decisions may demand more energetically inclusive approaches. Citizen’s Juries can be useful ways both to communicate the complex advantages and disadvantages of a choice while delivering a more considered view from the local community. The plebiscite or referendum has been used frequently in public housing to involve residents in choosing between housing management organisations.
Recommended Reading
The White Paper - Our health, our care, ... - In the White Paper “Our health, our care, our say” (DH, January 2006) , the Department of Health outline a vision to provide the public with a good quality health and social care in the community. The aim of the current NHS plan is to enable the NHS to become more responsive to the need of the pat... read more »
Statistical Information for Commissionin... - Robust information is also required when commissioning services for patients with long term conditions Many information system companies, such as Dr Foster Intelligence, have developed tools which demonstrate how much emergency admissions cost to PCTs, for example, and how specific long term condit... read more »
Good Practice Guide - A reminder of this Good Practice Guide which was been written with the support of NHS and social service organisations. It aims to help the implementation of the National Service Framework (NSF)for long-term conditions and aims to help both comissioners and providers take practical steps to impro... read more »
Developing a Year of Care for Diabetes - The "Choosing Health, make healthy choices easier" White Paper (Nov, 2004) set out a national strategy to improve health and prevent disease. It stated that "The independent sector may have a key role in providing effective behaviour change programmes in ways that are more acceptable than traditiona... read more »
Commisssioning Framework - This document provides an update about health reform. It then focuses on commissioning NHS services, and in particular hospital services. It sets out a framework detailing key changes designed to strengthen commissioning and ensure commissioning drives health reform, improved health and healthcare, ... read more »
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